Scope and Provider
These General Terms and Conditions apply to all orders placed in the online shop www.jala-korsar.com. Our deliveries, services and offers are made exclusively on the basis of these General Terms and Conditions. The General Terms and Conditions therefore also apply to all future business relationships with companies, even if they are not explicitly agreed upon again. The inclusion of a customer's General Terms and Conditions that contradict our General Terms and Conditions is hereby rejected.

Conclusion of Contract
The customer's order represents an offer. A contract is only concluded after acceptance on our part.
An order is only possible if all mandatory fields marked with * in the order form are filled out. If information is missing or if we cannot fulfill the order for other reasons, the customer will receive an error message. Before finally submitting the order, the customer has the opportunity to correct their order. Supporting detailed information is provided to the customer directly during the ordering process.
As soon as the ordering process is completed, the customer will be notified by an info window "Your order has been completed and successfully sent to us".

Contract Language
"The contract language is German."

Prices
All prices include the statutory Austrian VAT of 20%. Billing is in Euros. If an item is ordered from outside the EU, all export or import information and customs costs shall be borne by the customer.

Payment Terms
Payment can be made by: advance payment, instant bank transfer, credit card or PayPal.

Retention of Title
The goods remain our property until full payment of the purchase price.
In the event of the customer's default in payment, we are entitled to assert our rights arising from the retention of title. It is agreed that the assertion of the retention of title does not constitute a withdrawal from the contract, unless we expressly declare the withdrawal from the contract.

Right of Withdrawal
Consumers have the right to withdraw from this contract within 40 days without giving any reason.
To exercise your right of withdrawal, you must inform us by means of a clear declaration (e.g., a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. A return of the goods in unworn condition and in original packaging within 40 days also counts as a withdrawal.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Letter: Jala Korsar, Mayrwiestraße 20, 5300 Esch, Austria
E-mail:  support@jalakorsar.com

Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you all payments we have received from you, excluding delivery costs, without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case at the latest within fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Sample Withdrawal Form
If you wish to withdraw from the contract, please fill out this form and send it back.

To
Company: Jala Korsar
Address: Mayrwiestraße 20, 5300 Esch, Austria
Email: support@jalakorsar.com

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*):
Ordered on (*)/received on (*)
Name of consumer(s):
Address of consumer(s):
Date and signature of consumer(s) (only for notification on paper)

End of withdrawal instruction

The right of withdrawal does not apply to the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g., individualized bracelet with special colors / stones as a special request).

Please avoid damage and contamination. Please return the goods to us, if possible, in their original packaging with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure sufficient protection against transport damage with suitable packaging to avoid claims for damages due to damage resulting from inadequate packaging.

Please send the goods back to us, if possible, as a franked package, not carriage unpaid. Justified and addressed complaints must always be returned to us. The return must be sufficiently franked without exception. Unpaid shipments will not be accepted.

Unless expressly agreed otherwise, your warranty claims are governed by the statutory provisions of sales law.

Delivery Period
Delivery will be made within the legally prescribed delivery period of 30 days from the order confirmation. Should delivery be delayed, we will contact the customer immediately upon becoming aware of the delay, but before the 30-day deadline, and obtain their consent to the later delivery. If the customer does not agree, they are entitled to withdraw from the contract.

Place of Performance
The place of performance is 5020 Salzburg

Choice of Law, Jurisdiction
Austrian law applies. The applicability of the UN Convention on Contracts for the International Sale of Goods is expressly excluded. The contracting parties agree on Austrian, domestic jurisdiction. If it is not a consumer transaction, the court with subject-matter jurisdiction at the company's registered office shall have exclusive local jurisdiction for all disputes arising from this contract.

Minor Changes in Performance
If it is a consumer transaction, minor or other changes to our performance or delivery obligations that are reasonable for the customer are deemed to be approved in advance. Manufacturer-related and conditional technical changes in the sense of technical progress are reserved. Changes in shape, color and weight that do not impair the product's properties are reserved within reasonable limits.

Damages
Claims for damages in cases of slight negligence are excluded. This does not apply to personal injury or damage to items taken for processing, as well as product liability claims.

Data Processing
The customer agrees that the following personal data, namely (first name, last name, date of birth, address) will be processed for future visits to the webshop.

Use of Cookies
We point out that for the purpose of easier shopping and subsequent contract processing, the webshop operator stores the user's IP data within the scope of cookies, as well as the buyer's name, address and credit card number. Data will not be transmitted to third parties, with the exception of the transmission of the credit card number to the Hellobank banking institution for the purpose of debiting the purchase price. After completion of the virtual purchase or after cancellation of the purchase process, the data stored in the cookies will be deleted.

Consent to Receive Promotional E-mails
The customer agrees to receive messages from our company about our products, current offers and other company-related information by means of promotional e-mail, in particular newsletters.
The customer can revoke their consent to receive such e-mails at any time as follows: by sending the e-mail back to the sender's address with the note "Please no more promotional e-mails."